Privacy Policy 

Last Updated: June 11, 2026 

Exceptional Senior Care LLC ("Exceptional Senior Care," "Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting https://exceptionalseniorcare.org (the "Website"). 

This Privacy Policy explains how we collect, use, disclose, and protect information collected through our Website.

  • We may collect the following information: 

    • Name
    • Email address
    • Phone number
    • Mailing address
    • Information submitted through contact forms
    • IP address
    • Browser and device information
    • Website usage information
    • Photos, documents, or other files voluntarily submitted to us 

    We also collect information automatically through cookies and website analytics tools used by our Website platform. 

  • We collect information: 

    • Directly from you when you submit forms or contact us
    • Through communications by email or telephone
    • Automatically through cookies and analytics technologies
    • Through our Website hosting provider and related technical services 

  • We may use your information to: 

    • Respond to inquiries and requests
    • Provide information about our services
    • Schedule consultations and assessments
    • Improve Website functionality and performance 
    • Maintain Website security
    • Comply with legal obligations
    • Protect our legal rights and business interests 

  • Our Website may use cookies and similar technologies to improve functionality and understand how visitors use the Website. 

    These technologies may collect: 

    • IP address
    • Browser type
    • Device information
    • Pages visited
    • Time spent on the Website 

    You may adjust your browser settings to manage cookies. 

  • We do not sell personal information. 

    We may share information with: 

    • Website hosting and technical support providers
    • Analytics providers
    • Professional advisors
    • Government agencies or legal authorities when required by law 

    We may also share information as part of a merger, acquisition, or business transfer. 

  • We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. 

    However, no internet transmission or electronic storage system can be guaranteed to be completely secure. 

  • We retain personal information only as long as reasonably necessary for the purposes described in this Policy. 

    General retention periods include: 

    • Contact form inquiries: up to 3 years
    • Analytics data: up to 26 months
    • Business and legal records: up to 7 years 

  • Depending on applicable law, you may have the right to: 

    • Access personal information we maintain about you
    • Request correction of inaccurate information
    • Request deletion of personal information
    • Request a copy of your information
    • Opt out of certain data uses permitted by law 

    To exercise these rights, contact us using the information below. 

  • Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. 

  • We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last Updated" date. 

  • Exceptional Senior Care LLC 

    2723 S. State St., Suite 150 Ann Arbor, MI 48104 

    Phone: 313-900-9986 

    Email: info@exceptionalseniorcare.com 

    Website: https://exceptionalseniorcare.org